Terms of service

Welcome to Tulsi NXT. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

  • By using this website, you confirm that you are at least the age of majority in your state or country.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to use our products or services for any illegal or unauthorized purpose.

2. Product Information

  • We make every effort to display product details, images, and prices accurately.

  • Actual product color or appearance may vary slightly due to lighting, photography, or screen settings.

  • Tulsi NXT reserves the right to modify or discontinue any product without prior notice.

3. Pricing & Payments

  • All prices listed on the website are in INR (₹) unless stated otherwise.

  • We accept prepaid payments and Cash on Delivery (COD) where available.

  • Prices are subject to change without prior notice.

4. Shipping & Delivery

  • Orders are processed and shipped within the estimated time mentioned on the product page.

  • Delivery timelines may vary due to location, courier delays, weather, or unforeseen circumstances.

  • Tulsi NXT is not responsible for delays caused by courier partners.

5. Return & Refund Policy

  • We offer a 3-day return policy from the date of delivery.

  • Returned products must be unused, unworn, with tags, and in original packaging.

  • Sale items, used products, hygiene products, and gift cards are non-returnable.

  • Refunds (if approved) will be processed within 7–10 business days to the original payment method.

For full details, please refer to our Return & Refund Policy page.

6. Damaged or Incorrect Products

  • If you receive a damaged, defective, or wrong item, you must contact us within 24 hours of delivery.

  • Clear images or an unboxing video may be required for verification.

  • Claims raised after 24 hours may not be accepted.

7. Cancellations

  • Orders can be canceled only before shipment.

  • Once the order is shipped, it cannot be canceled.

8. User Responsibilities

  • You agree to provide accurate and complete information while placing an order.

  • Any misuse, fraud, or false claims may result in account suspension or legal action.

9. Intellectual Property

  • All content on this website, including logos, images, text, and designs, is the property of Tulsi NXT.

  • Unauthorized use, copying, or reproduction is strictly prohibited.

10. Limitation of Liability

  • Tulsi NXT shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

11. Governing Law

  • These Terms of Service are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of Indian courts.

12. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: tuslinxt2026@gmail.com
📱 WhatsApp: +91 9937735628

Business Name: Tulsi NXT
Country: India