Shipping policy
Thank you for shopping with Tulsi NXT. Please read our shipping policy carefully to understand how we process and deliver orders.
Order Processing Time
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All orders are processed within 1–2 business days after order confirmation.
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Orders are not shipped or delivered on Sundays or public holidays.
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During high demand or sale periods, processing time may be slightly longer.
Shipping Time
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Estimated delivery time is 4–7 business days, depending on your location.
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Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
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We are not responsible for delays caused by the shipping carrier.
Shipping Charges
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Shipping charges (if any) will be calculated and displayed at checkout.
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Free shipping offers, if available, will be mentioned clearly on the product page or checkout page.
Cash on Delivery (COD)
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COD is available on selected pin codes only.
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Tulsi NXT reserves the right to cancel COD orders if they appear suspicious or unverified.
Order Tracking
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Once your order is shipped, you will receive a tracking link via SMS / WhatsApp / Email.
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You can use this link to track your shipment in real time.
Incorrect Address / Failed Delivery
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Please ensure that your shipping address and contact details are correct while placing the order.
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If delivery fails due to an incorrect address or unavailability of the customer, re-shipping charges may apply.
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Tulsi NXT is not responsible for orders delivered to the wrong address provided by the customer.
Damaged Packages
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If your package arrives damaged or tampered, please refuse delivery or contact us within 24 hours with clear images or an unboxing video.
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Complaints raised after 24 hours may not be accepted.
International Shipping
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Currently, we ship only within India.
(If you want international shipping later, this line can be updated.)
Contact Us
If you have any questions regarding shipping, please contact us:
📧 Email: tuslinxt2026@gmail.com
📱 WhatsApp: +91 9937735628
Business Name: Tulsi NXT
Country: India