Refund policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

  • In the same condition as received

  • Unused and unworn, with tags

  • In its original packaging

  • Accompanied by the receipt or proof of purchase

How to Start a Return

To start a return, contact us at:

📧 Email: tuslinxt2026@gmail.com
📱 WhatsApp: +91 9937735628

Returns must be sent to the following address:
[INSERT RETURN ADDRESS]

If your return is approved, we will provide:

  • Return instructions

  • Return shipping details

❗ Items sent back without prior return approval will not be accepted.

Damaged or Wrong Items

Please check your order immediately after delivery.
If the item is damaged, defective, or incorrect, contact us within 24 hours of delivery with proper images or an unboxing video so we can resolve the issue.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Sale or discounted items

  • Used, washed, or damaged products

  • Personal care / hygiene products

  • Gift cards

Exchanges

We do not offer direct exchanges.
If you want another item, please return the original product (if eligible) and place a new order.

Refunds

  • Once we receive and inspect your return, we will notify you about the approval status

  • Approved refunds will be processed to the original payment method within 7–10 business days

  • Bank processing time may vary

If more than 10 business days have passed after approval, contact us at:
📧 tuslinxt2026@gmail.com | 📱 +91 9937735628